Our Services have been delivering high-quality business solutions to our customers nationwide. We help customers increase profitability and improve productivity.
Customers will always remain at the core of any business and in the technology-oriented sector like telecom, and customer satisfaction is the primary determinant of the success of your business. Some reason why telco companies should outsource technical support.
- Work with experienced professionals with technical aptitude and proficiency
- No need to recruit your customer service and technical staff
- Flexible and scalable solutions that grow and adapt to your business needs
- Cost savings in the long run
We have decades of experience in the operation of telecommunications services, we are not just ready to supply your telco business with our high-skill and professional technician. PT. KAM will provide professional technicians in almost all telco technical fields such as installation, trouble analysis and solving, maintenance and others. The scope of work and working method could be arranged by work order or working contract.
Scope of work we cover for telco technical support :
- Base Transceiver Station (BTS) troubleshooting
- Internet Fiber Optic Network installation and maintenance
- Internet Fiber Optic installation
- Base Transceiver Station (BTS) routine mantenance
- Mechanical Electrical
- Air Conditioner installation and maintenance
All of our services above could be bundled with supporting services such as :
- Transportation support services
- Transport operational cost (Gas, Toll fee, Parking fee, etc)
- Supporting Tools and Equipment
What Is Back Office Outsourcing Services?
As the name suggests, back-office refers to the functions which are required to be carried out efficiently to ensure the success of the business, but these services do not fall into the core customer facing operations functioning of the firm. Back-office operations are considered to be the backbone of an enterprise and hence are no less important than the essential functions. We provide backoffice support service such as Accounting, Tax admin, data entry or office admin staff.
There are many reasons why businesses choose to outsource their backoffice support services. Perhaps the most common reason is to save on costs. Backoffice support services can be very expensive to maintain in-house, especially if you need a team of skilled professionals to handle the work. By outsourcing these services, you can often get the same level of quality for a fraction of the cost.
Front office Staff
If you’re running a business, you know how important it is to have a good front office support team. But what happens when your team is overwhelmed with work? One solution is to outsource your front office support services. This can be a great way to free up your team’s time so they can focus on other tasks.
When you outsource your front office support services, you’ll have access to a team of professionals who are trained in reception, customer care, and receiving office calls. This means that your customers will always be greeted with a friendly voice and someone who can answer their questions. Plus, you’ll never have to worry about your front desk being understaffed again.
Why do companies outsource sales?
From a sales and marketing perspective, outsourcing can help you target new or underserved markets, support the launch of new products and services, and provide expertise in an industry focus.
PT. KAM will provide your companies with the best talent and professional sales and marketing individuals or in a team. Our sales and marketing services can be arranged based on sales targets or as an individual contract.
We ease your cleaning hassles.
We provide comprehensive, high quality, reliable, and tailored cleaning services to commercial and corporate. Our service personnel are well trained with the right qualifications and skills to provide you with the excellent services requested.
Scope of work :
- Daily basis cleaning for office room and furniture
- Scheduled cleaning service for furniture and other peripheral such as carpet, sofa, office cubicle, etc
- Maintenace and Scheduled cleaning for office outdoor facility (garden, balcony, windows, etc)
Interactive Customized Training Solutions
Our Employee training program can help you develop members of your teams and meet compliance requirements tied to your business industries. Some of the benefits of our employee training program :
- Quickly and easily provide your teams with critical training that’s designed to stick.
- Spark your team’s interest and expand their skill sets with our interactive programs.
- Customize the training experience to your unique organization and culture.
Trained, Professional and Certified Security Guard
We provide trained, professional and certified security guard personel, we actively assist in the development and implementation of your companies needs for a total security programs. All of our Personnel are continuously supervised, trained and checked by us as well as a third party agency to ensure quality operation on a full time basis at all times.
Our security services could be bundled with other security services such as CCTV and Monitoring service. As a special requirement for this service, PT. KAM already has Operation Permits in all major cities in Indonesia.
We guarantee you will have security service in the market today. Contact Us for more information
Security Certifications
The services provided are not only as a training provider for SATPAM, but also KAM already has a permit to issue security guard certification with the following qualifications: Gada Muda, Gada Pratama, Gada Utama.
According to the industry rules and regulation set ‘Perkap 24 of 2007’, all security personnel are required to go through a basic security training course, better known as ‘Diklat Gada Pratama’ for a period of no less than 232 hours. PT. KAM will not deploy personnel for security duties, except those who have already officially and successfully completed this course as a bare minimum requirement.
